Financial Assistance Policy Summary

Financial Assistance Program

Children's Health℠ dedicates itself to providing high quality, low-cost care to all children. To help children get the care they need, Children's Health provides financial assistance for medical services. 

Please read Children's Health Financial Assistance Policy to learn more about:

  • How to apply for financial support.
  • Who is eligible to get financial support.
  • What types of support are available if you have health insurance.
  • What types of support are available if you do not have health insurance.

  • Financial Assistance Eligibility

    Patients must be a citizen of the United States or a qualified legal alien, a legal resident in the State of Texas, and have a family income not exceeding 400% of the Federal Poverty Guidelines (FPG). Discount rates differ according to relative Family Income by these amounts:

    • Patients with a family income between 301 and 400% of FPG will receive a 70% discount.
    • Patients with a family income between 201 and 300% of FPG will receive an 85% discount.
    • Patients with a family income up to 200% of FPG will receive a 100% discount.

    A person who is eligible for financial assistance will never be charged more for emergency or other medically necessary care than the amounts generally billed to individuals with insurance.

     

  • How do I apply for financial assistance?

    You may apply for financial assistance by completing a Financial Assistance Application.  You may have to submit other paperwork with the application to see if you qualify.  We have Financial Counselors available to help you with the application process in the Admitting Departments at both our Dallas and Plano locations (see below for address, business hours and phone numbers). You may be eligible to receive financial assistance in some cases without applying. 

    The Financial Assistance Application, this summary and the Financial Assistance Policy can be obtained in English, Spanish or certain other languages as follows:

    Children’s Medical Center Dallas
    Attn: Admitting Office
    1935 Medical District Dr
    Dallas, TX 75235

    Children’s Medical Center Plano
    Attn: Admitting Office
    7601 Preston Rd
    Plano, TX 75024

    View the full Assistance Policy

     

  • Financial Counselors

    Financial Counselors are available to assist you with the application process in the Admitting departments at both our Dallas and Plano locations.  

    Children's Medical Center Dallas
    1935 Medical District Dr
    Dallas, TX 75235
    Monday - Friday: 7 a.m. - 5:30 p.m.
    Phone: 214-456-8640
    Fax: 214-456-6351

    Children's Medical Center Plano
    7601 Preston Rd
    Plano, TX 75024
    Monday - Friday: 6:30 a.m. - 3:30 p.m.
    Phone: 469-303-8640

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